Question 1

Why rent from us?

Accepted Answer

At Carolina Cart Rentals, your safety and satisfaction are our top priorities. We are a family owned company that offers premium, late-model golf carts that are reliable, comfortable, and affordable. Whether you're riding around the campground, or exploring a local venue, you can count on us for a hassle-free rental experience with top-quality carts that won't break the bank.

Question 2

Are the golf carts street legal?

Accepted Answer

No, while our golf cart rentals do have headlights, turn signals, horn, rear-view mirror and tail lights, they do not fit NCDOT's definition of street legal.

Question 3

How far do you deliver rented golf carts?

Accepted Answer

We only deliver golf carts within 40 miles of our location.

Question 4

What do you need to rent and drive one of our carts?

Accepted Answer

Yes — you’ll need a valid driver’s license and liability insurance. The primary renter must be 21 or older, and every driver must be at least 18 with a valid driver’s license. You’re also responsible for following all North Carolina driving laws while the cart is in your care.

Question 5

What features do your golf carts have?

Accepted Answer

All of our golf carts are equipped with headlights and tail lights, turn signals, windshields, rear-view mirrors and fold down back seats, cup holders and armrest for the back, and even fishing rod holders! Perfect for hauling all of your gear around.

Question 6

How do I charge my golf cart?

Accepted Answer

We will review the steps for recharging your cart upon delivery. We encourage recharging the cart when not in use. Please recharge the cart each night, overnight. The charger will be stowed under the front seat. Simply plug the charger into a standard outlet and the other end to the golf cart charge port. Charger will indicate when cart is fully charged. We require carts to be fully charged at the end of a  multi-day and weekly rental. Please contact us with any charging concerns, so we can help to resolve any issues right away.

Question 7

What are you responsible for during the rental?

Accepted Answer

The named renter is responsible for the cart for the full rental period. That includes any citations, damage, or neglect while it’s in your care. Please review the rental agreement before signing, and let us know right away if you notice any damage or have concerns. Call 1-252-675-3865 or email carolinacartrentals@gmail.com.

Question 8

Can you extend your rental if you need more time?

Accepted Answer

If the cart is available, you can extend your rental. Extra time is billed at our regular rate, so reach out as soon as you know you need more time and we’ll help you sort it out.

Question 9

Am I allowed to pickup my own golf cart?

Accepted Answer

Yes, you may be able to pick-up the golf cart using your own road worthy trailer. The trailer must be a minimum of 5x10.  Please call if you wish to book a cart in where you pick-up and return your rental cart.

Question 10

How much are delivery and pickup within your service area?

Accepted Answer

We charge a $75 delivery-and-pickup fee within a 40-mile radius of our location. If you’re not sure whether your address qualifies, get in touch and we’ll check it for you.

Question 11

What are NC laws regarding golf cart operation on public roads?

Accepted Answer

In North Carolina, the laws for operating golf carts on highways are as follows:

Eligibility for Operation on Highways:

Golf carts can be operated on secondary roads with a speed limit of 35 mph or less.
Local governments can pass ordinances allowing golf carts to be used on certain streets in their jurisdiction.

Registration:

Golf carts used on public streets must be registered with the North Carolina Division of Motor Vehicles (NCDMV) and have a valid license plate.
A fee is required for registration.

Driver's License:

The operator must have a valid driver's license to operate a golf cart on public roads.

Safety Equipment:

Golf carts must be equipped with working headlights, taillights, brake lights, turn signals, and rearview mirrors for use on public roads.

Where Golf Carts Can Be Operated:

Golf carts can only be operated on streets where the speed limit is 35 mph or less unless specifically allowed by local ordinances.
They should not be driven on interstate highways or roads where the speed limit exceeds 35 mph unless local regulations say otherwise.

Insurance:

Golf carts must have liability insurance if they are registered and operated on public streets.

Age Requirement:

Drivers must be at least 16 years old and have a valid driver's license.

These laws are intended to enhance safety and ensure that golf carts are operated in a responsible manner on public roads. Always check with local authorities for specific regulations, as they may vary by town or city.

Question 12

How do I make a reservation for a golf cart?

Accepted Answer

You can reserve your cart online in just a few steps. Choose your dates, select the cart you want, and complete the booking details. If you run into any trouble, reach out and we’ll be glad to help.

Question 13

How should I return the golf cart?

Accepted Answer

Please return the cart on time, in the same condition it was received, and fully charged for multi-day and weekly rentals. If you notice any damage or concerns during your rental, let us know as soon as possible.

Question 14

Where can I use the golf cart after I rent it?

Accepted Answer

You can use your cart in areas where local rules and property guidelines allow it. Since our carts are not street legal, we recommend checking the rules for your destination before you book. If you’re unsure, just ask us and we’ll help you plan ahead.

Question 15

What is your cancellation or refund policy?

Accepted Answer

If your plans change, contact us as soon as you can. Cancellations, changes, and any refunds are handled according to your rental agreement and the timing of your notice, so we always recommend reviewing the terms before booking.

Question 16

What happens if I have a problem with the golf cart during my rental?

Accepted Answer

If anything comes up during your rental, contact us right away. We’ll help troubleshoot the issue and work with you on the best next step so you can get back to enjoying your ride.

Carolina Cart Rentals

Frequently Asked Questions